Term and Conditions

Last Updated: [Insert Date]

1. The Yokomo Experience

Yokomo Store specializes in premium RC components including:

• Competition-grade drift bodies and chassis
• Precision motors and speed controllers
• Performance wheels/tires for optimal traction
• Authentic replacement parts and accessories
• Vintage RC collectibles

Note: Product images may vary slightly from actual items due to lighting or monitor settings. We engineer for performance, not necessarily for pixel-perfect representation.

2. User Responsibilities

2.1 Account Conduct

When creating an account, you agree to:

• Provide accurate, current information (no “phantom driver” accounts)
• Maintain password confidentiality
• Notify us immediately of unauthorized use

2.2 Purchase Requirements

To complete orders:

• You must be of legal age in your jurisdiction
• Provide valid payment information
• Verify shipping address matches payment method
• Understand international customs may apply

3. Product & Service Specifications

3.1 Performance Components

Our products are engineered for:

• Competitive RC drifting and racing
• Enthusiast-level customization
• Precision handling characteristics

Warning: High-performance components require proper installation and maintenance. Consult product manuals before use.

3.2 Shipping & Handling

Our pit crew operates with track-day efficiency:

• Processing: 1-2 business days (excluding weekends/holidays)
• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders >$50 via EMS (15-25 business days)

Some Asian regions and remote areas excluded due to logistics constraints.

4. Order & Payment Terms

4.1 Financial Pit Stop

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All prices in USD. International transactions may incur bank fees.

4.2 Order Verification

For fraud protection:

• We may request identity verification
• Reserve right to cancel suspicious orders
• Will contact you if issues arise

5. Returns & Exchanges

5.1 The 15-Day Window

Return requests must:

• Be initiated within 15 days of delivery
• Include original packaging and proof of purchase
• Apply to unused items in resalable condition

5.2 Non-Returnable Components

For performance and hygiene reasons:

• Installed/tested motors
• Speed control units
• Worn drift wheels/tires
• Opened spare parts packages

5.3 The Return Process

1. Email [email protected] with order details
2. Receive return authorization within 2 business days
3. Ship items with all documentation
4. Allow 3 business days for inspection

Customer covers return shipping unless error is ours.

6. Intellectual Property

The Yokomo brand represents:

• Decades of RC innovation
• Championship-winning designs
• Proprietary engineering solutions

All website content, logos, and product designs are protected. Unauthorized commercial use violates our rights and those of our sponsored athletes.

7. Liability Limitations

7.1 Performance Expectations

While we engineer for maximum performance:

• Actual results vary based on setup and conditions
• We’re not liable for competition outcomes
• Proper maintenance is the user’s responsibility

7.2 Website Use

Yokomo Store provides:

• Accurate information to the best of our ability
• Secure payment processing
• Timely order fulfillment

We’re not responsible for:

• Third-party service interruptions
• Customs delays
• Incorrect user-provided information

8. Policy Updates

Like tuning an RC setup, we may adjust these terms to:

• Improve customer experience
• Comply with regulations
• Reflect new products/services

Significant changes will be communicated via email or site notifications.

9. Contact Our Pit Crew

For questions about these terms:

Yokomo Store
3609 Beechwood Drive
Portland, US 97205
Email: [email protected]

Security Note: Never include full payment details in email communications.